Effective Date: 2026-10-22

These Website Terms of Use (“Terms”) apply to the official website located https://www.hisense.com/pk, including related webpages that link to these Terms (the “Website”). The Website is operated by Hisense International Co., Ltd (“Operator,” “we,” “us,” or “our”). References to Hisense describe the relevant brand or companies within the Hisense Group and do not change the identity of the Website operator.

1 Scope and website use

The Website provides company, brand and product information. It does not provide user registration, membership accounts, or direct online sales or payments. Please read these Terms before using the Website. Your access to and use of the Website are subject to these Terms and applicable law. If you do not agree to these Terms, please discontinue use of the Website.

These Terms govern Website use. Separate online stores, connected products, applications, recruitment portals, promotions and other services, where applicable, are governed by their own terms and notices. These Terms do not replace a product purchase agreement, product warranty or service agreement.

2 Product and service information

We make reasonable efforts to provide accurate and up-to-date information. Products, models, specifications, features, accessories, services and availability may differ by country or region, retailer and model, and may change over time. The display of a product or service does not mean that it is available in every location.

Images, renderings, colours and descriptions are illustrative. Display settings may affect how a product appears. Accessories or props shown are not included unless expressly stated. Dimensions and any indicative prices should be checked against the information for the relevant model and market. Performance claims and specifications should be read with any stated test conditions or qualifications.

Before purchasing, confirm the relevant model, features, specifications, price, availability and warranty with the seller or relevant local Hisense contact. Follow the product instructions and safety information when installing or using a product. Website information does not replace those instructions.

The Website is for information purposes and does not itself constitute an offer to enter into a sale contract. Purchases from a retailer or distributor are subject to the applicable sale terms. Nothing in these Terms permits inaccurate or misleading product statements or removes any legal effect that applicable law gives to a product description, representation or warranty.

3 Intellectual property and permitted use

The Website and its content, including text, images, graphics, audio, video, designs, logos and trademarks, are owned by us, relevant Hisense Group companies or our licensors and are protected by intellectual property laws.

You may browse the Website and download or print materials for your personal, non-commercial use, or to evaluate our products for your own organisation, provided that you retain copyright and other proprietary notices. Product manuals may also be used for the operation and maintenance of the relevant products.

Except as permitted above, by applicable law or by separate written permission, you may not reproduce, modify, distribute, republish or commercially exploit Website content. No right to use a Hisense or third-party trademark is granted merely by accessing the Website. Any separately stated licence or permission for particular materials continues to apply.

4 Responsible use

You must use the Website lawfully and respect the rights of others. You must not introduce malware, interfere with Website operation, bypass security measures, gain unauthorised access to systems or data, impersonate us, or use the Website for fraudulent purposes.

You must not use automated tools to extract content in a manner that infringes rights, circumvents access restrictions or disrupts the Website. This does not restrict activities permitted by applicable law or expressly authorised by us.

You may link to publicly accessible Website pages in a fair and lawful manner that does not misrepresent your relationship with us or imply an endorsement that does not exist. Framing or presenting Website content as your own requires our permission.

5 External links and independent sellers

The Website may link to other websites and to country or regional social-media pages, including but not limited to Facebook, X, LinkedIn, YouTube and Instagram, etc. Selecting a link takes you to the relevant website or platform. The Website does not provide social-media login functionality.

Third-party platforms and independently operated websites have their own terms, privacy notices and cookie policies. We do not control their platform operations or independently supplied content. A link does not, by itself, imply endorsement of all content, products or services on the destination website. Content published by us on an official Hisense account remains distinguishable from content supplied by the platform or other users.

Independent distributors and retailers operate their own businesses. They are not authorised to bind the Website operator merely because they sell Hisense products. Any specific agency or authorisation arrangement, and any responsibility imposed by applicable law, remains unaffected.

6 Privacy and cookies

Our Privacy Policy at  https://www.hisense.com/pk/en/privacy-policy explains how information is processed in connection with the Website and requests you initiate.

The absence of registration or online sales does not mean that browsing involves no technical processing. Website delivery, access logs and Adobe operational telemetry are described in the Privacy Policy. Cookie use is described in the Cookie Policy. Accepting these Terms does not constitute consent to processing or cookies for which separate consent is required by applicable law.

If you contact us using a service telephone number or privacy contact, information you voluntarily provide is handled as described in the Privacy Policy. These Terms do not grant us a general commercial licence to use your enquiries or personal information.

7 Website availability and disclaimers

We may update Website content, change features, or temporarily suspend access for maintenance, security or operational reasons. We do not guarantee uninterrupted access, compatibility with every device or browser, or that the Website will always be free from errors or harmful components. You should maintain appropriate security protection for your device.

To the extent permitted by applicable law, the Website and its informational content are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose or non-infringement. This disclaimer concerns the Website and does not exclude product warranties, express commitments or rights that cannot lawfully be excluded.

We may restrict access where reasonably necessary to address misuse, security threats or a breach of these Terms. We will comply with any notice or other requirements imposed by applicable law.

8 Liability and statutory rights

To the extent permitted by applicable law, we are not liable for indirect or consequential losses, or loss of business profits, revenue or business opportunities, arising from use of or inability to use the Website. This exclusion does not apply where the relevant loss or liability cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

These Terms do not waive consumer rights, mandatory product liability, applicable privacy or data-protection obligations, or legally enforceable product warranties and representations. Where an exclusion or limitation is not permitted, our responsibility is determined by applicable law.

9 Changes to these Terms

We may revise these Terms to reflect changes to the Website, our operations or applicable requirements. The updated version will be posted on the Website with its effective date. Changes apply to Website use after that date and do not retrospectively remove rights relating to earlier events. We will provide additional notice where required by applicable law.

10 Applicable law and disputes

These Terms are subject to applicable law. Nothing in them deprives you of mandatory protections under the laws of your country or region, or of any right to bring a claim before a court or authority available to you under applicable law.

If a dispute arises concerning the Website, you may first contact us so that we can try to resolve it. This does not prevent you from seeking a remedy or reporting a matter to a competent authority. Any unresolved dispute may be brought before a court with jurisdiction under applicable law.

If a provision of these Terms is invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.